No more scattered feedback

All your customer feedback in one place.

Capture feedback from Slack, Twitter/X, transcripts, and CRM notes in one unified view so you can spot patterns faster.

Get started How it works

r/SaaS

u/shipfaster

Founder

I can't find old feedback once newer posts push it down.

r/SaaS42 Upvotes11 Comments

Deal notes

Lena Ortiz

CSM

Mar 20

Could we get role-based permissions so only PMs can archive items?

Public mention

Richard Guerre

@richardguerre_

Love this, but mobile still feels slow when I open the dashboard. clip: https://x.com/richardguerre_

6 Replies14 Reposts89 Likes

Mar 22

Zoom transcript

Sam18:04: The product is promising.

Iris18:06: Onboarding took longer than expected on the first run.

How Landed works

From connecting a source to turning repeated feedback into clear tickets, each step is visual, fast, and easy to review.

Step 1

Connect your sources

Connect Slack, social channels, meeting tools, CRM notes, and support channels so feedback starts flowing into one workspace.

Step 2

Ingest feedback automatically or with one quick trigger

Capture feedback directly from conversations. Use a lightweight Slack bot mention when context matters, and pull insights from recordings when the conversation happens live.

Slack bot mention flow for capturing feedback

Recorder flow for capturing feedback from a conversation

Step 3

Prioritize from one shared inbox

Repeated customer feedback turns into clearer tickets so your team can review demand, understand the pattern, and decide what to build next.

Generated tickets list created from grouped quotes

All your feedback sources, one workspace

An endless wall of the tools your team already uses, from CRM notes and support tickets to community posts, knowledge base documents, and call transcripts.